Can't activate my new SIM

[manoj_bakkar]

It looks like this is a very old problem from AGL that they never resolved. I didn't expect this from such a big company. I got a new SIM, but I can't see mobile and internet options in the AGL app. It says, "Something's missing."

The worst part is that they don't have support outside working hours.

[Natasha_AGL]

Afternoon @manoj_bakkar 

I am so sorry about that, I know it is hard to call us, especially if you can't call during business hours. 
Are you able to try to call us so that we can assist? 
Kind regards, Natasha, 
AGL Telecomunications.