Inappropriate billing - not reading my meter

ClownBoy
Switched-on
1 Reply 449 Views

Hi,

 

I have had solar installed a few months ago and your bills show consistently doing estimations and WAY under estimating the impact of my solar devices.

 

My solar devices report 60% of my power now comes from the solar.  And that I am selling back 1.5x what I do buy ... back to the grid.  Therefor my bill should be 40% of what it was minus the credit for what I put back to the grid.

You will see in my account this is not what is occuring.

 

Ed

1 REPLY 1
_Mark_
AGL Moderator
0 Replies 432 Views

Hi there @ClownBoy, welcome to the neighbourhood!

I will need to check the meter data that has come through on your account. I'll just send you a private message to get started! Thanks- Mark