Gas bill confusion

[oliveoil]

(removed)

[-Olgi- · Accepted solution]

Hi @oliveoil,

Welcome to AGL Neighbourhood!

From what you stated, it sounds like you may have Bulk Hot Water system at your premise. We can certainly check your account and go over what is covered by those charges. I'll send you a private message to grab your account details from you so I can assist further.

Kind Regards,

-Olgi-

[Jamesn]

Account No, [removed personal details], 

I am confused as to how my gas bills are calculated.  My meter has read the same for the last 2 months but I have received two accounts with different  amounts.  I have sent my meter reading in, the same reading for both months 03908.

How are my chares arrived at scientifically or random guess.

Kind Regards

James E Flanagan