Why is my is my energy sold to grid so low

Flowmax12
Switched-on
2 Replies 1083 Views
 
5 REPLIES 5
-Olgi-
AGL Moderator
1 Reply 1076 Views

Hi @Flowmax12,

 

Welcome to AGL Neighbourhood!

 

There are number of factors that influence how much solar is exported to the grid. I will need to look into your meter data to assist you better with this. I'll send you a private message to grab your account details from you.

 

Kind Regards,

-Olgi-

Stojan
Switched-on
1 Reply 1050 Views

Hi, I received letter from AGL electricity plan summary for my new electricity rates, it’s a big increase in electricity usage rates and big drop in feed-in tariff from 10.20000 cents to 5.20000 cents. I called yesterday AGL to get help for new plans l was surprise from the person for his explanation and he sand me emails with no electricity rates. I need help to solve this issue please. Thanks 

-Olgi-
AGL Moderator
0 Replies 1037 Views

Hi @Stojan 

 

Welcome to AGL Neighbourhood! It sounds like your Solar Savers plan is rolling over to another plan. We do still offer Solar Savers plan to eligible customers. I'll send you a private message to let you know how to proceed with your enquiry.

 

Thanks,

-Olgi-

doreenhaywood
Switched-on
1 Reply 206 Views
 
megan_AGL
AGL Moderator
0 Replies 185 Views

Hi Doreen,

We'd like to hear more about this, we will send you a private message now.

Kind regards,

Megan