Query on electricity account

[KarenJ24]

17 July 2023

Hi We are in the Moreton Bay Regional Council area.  We are experiencing great difficulty in contacting a customer service officer by phoning 131 245.  We have tried many times.

We would like to know the exact peak, shoulder and off-peak times for our plan and which kind of tariff we are on.

Can someone please contact us asap?

Thank you.

Karen

[-Olgi-]

Hi @KarenJ24, 

Welcome to AGL Neighbourhood!

I can certainly help with this. I'll send you a private message to grab your account details from you, so I can assist you further.

Thanks,

-Olgi-

[thicamvuong67]

Are you send for me the bill electricity and gas to my email address is thicamvuong67@gmail.com

[NeilC]

Log onto your My Account (Web Based) or use the App to view your current plan.