Internet outage? Check here first!

David_AGL
AGL Community Manager
23 Replies 50194 Views

If you're having issues with your internet connection, you can check for updates on service status, local incidents and scheduled maintenance at https://www.agl.com.au/help-support/internet-mobile/troubleshooting-and-outages/network-status

34 REPLIES 34
Piji
Switched-on
0 Replies 1331 Views

It has been twice in Magill. Why does the outage happen again? It really bring me a big problem in my life and work. Disappointing

Oakhurst
Switched-on
0 Replies 1303 Views

 agl internet is down in Oakhurst, Marsden Park areas since last night. NBN website says it works and directs me to check with AGL. No help. Still down.

Pasaway_3082
Switched-on
0 Replies 1228 Views

If this internet interruption continues, I think I deserve a rebate, or should I have to change my provider. I barely use internet at night time. 2 days straight I don't have proper internet connection. 

Efstathios
Switched-on
0 Replies 1031 Views

Issue with my internet connection not working, rang yesterday to have it assessed and seemed to be fixed but it soon stopped working again. Unable to ring during the day as I am not home. Now using up my mobile data and will be charged for going over my limit. 

AGLZAC
AGL Moderator
0 Replies 1023 Views

Hi @Efstathios 

Have you checked https://www.agl.com.au/help-support/internet-mobile/troubleshooting-and-outages/network-status 

To see if any outages in the area?

Have you restarted your modem?

Have you tested alternative cabling?

Have you tested an alt modem?