This is a joke, right?

[Getting_rorted]

use 4% more than last year, get charged 28% more. How does anyone at AGL sleep at night?

 

[JulieE]

Oh wow that is extremely alarming tbh ,have just moved n joined 

I thought that the fortnightly installment price was quite high tho also ,but I am a new customer n haven't looked into different plans ,tariffs ECT at this point 

Thankyou for sharing & letting ppl know as that would be a much high bill at the end of the period also 

The fact it has happened before maybe worth just checking  what rights & obligations there are for you 

Sincerely hope  that AGL &yourself are able to work on the issue & come to alternative options for you . 

Best of luck with it all 

I had the same sort of issues with Energy Australia at last property for the entire 6 years I was  there  , unfortunately no actually customer service it seems now days so disheartening 

[-Olgi-]

Hi @Getting_rorted,

Welcome to AGL Neighbourhood. We'd be more than happy to look into your account and make sure that you're on the best offer that we have available at the moment. I'll send you a private message to grab your account details from you.

Kind Regards,

-Olgi-