Solis

George-Shepherd
Switched-on
1 Reply 3588 Views

in the first instance I can not see where I can establish even what country this community is in 

I am in Scotland  UK

AH AUTO SAVED AT 07:00 PM  checked AUZ 

Ok what I have found with the data logger is THAT there are numerous faults with it 

There does not seem to be an user guidance manual to explain what the interface is actually saying


Generation 
Total Production

503.00kWh

 

Consumption Power
280.00 W

Electricity Purchasing


Grid Power
-280.00 W
Total Electricity Purchasing
239.00kWh

78%

Charge

Battery Power
1.27 kW

The question here is how can I be purchasing 239.00kw when I am generating 503.00kw also where dose the battery charging get ITS 1.27kw from

 

the REAL TIME is not and the REFRESH can be anything from 5mins to 10mins

 

Have contacted Ginlong but no RESPONCE 

 

Real Time page and Devices times dont match 

 

Real Time page flashes ever few seconds and a MSG appears in my email to say "Application has been blocked from accessing Graphics hardware"

 

thoughts please George

1 REPLY 1
jayden_AGL
AGL Moderator
0 Replies 3583 Views

Hi George-Shepherd,

 

Welcome to the AGL Community!

 

This Community page is Australian-based, and is primarily serves customers of the Australian-based energy retailer AGL.

 

Kind regards,

 

Jayden