Significant fluctuation in energy usage

Shantha
Switched-on
1 Reply 1072 Views

I am experiencing significant fluctuations in my power consumption where as I can not pin point to any particular reason. Further, I have noticed when the grid usage high, solar feed to grid also high and vice versa. I looked for usage insights but it state my smart meter does not support. 

Any of you had experience this kind of a scenario?  Does AGL provide any support with an energy audit or any mechanism to help provide any insight to the issue? 

Thanks in advance for any support. 

1 REPLY 1
-Olgi-
AGL Moderator
0 Replies 1066 Views

Hi @Shantha,

 

Welcome to AGL Neighbourhood! We can certainly look into your bills to make sure that they're based on actual meter data and not estimated. I'll send you a private message to get your account details from you, so I can help you further.  

 

We have information available on how to manage your usage and other energy saving advice. You can find it on our website here.

 

Kind Regards,

-Olgi-