GoodGuys promo deal

aron
Switched-on
2 Replies 259 Views

Hi i signed up with the good guys promo

giftcard
credit on the account

i have paid my first bill and i have not received the credit or the card.

i have emailed you aglrewards area and have asked for update multiple times, have nit receved any updates since this last email

Hi Aron,

Thank you for that.
 
We are currently looking into this for you and we will get back to you as soon as we can.

Kind regards,
Fiona
 
AGL Customer Rewards Support



please sort out this gift card and credit

Aron
5 REPLIES 5
megan_AGL
AGL Moderator
2 Replies 221 Views

Hi Aron, 

 

We are sorry to hear you haven't received your voucher yet, we are more than happy to assist you, we will just need some further information.

 

We will send you a private message.

 

Kind regards,

 

Megan

aron
Switched-on
0 Replies 220 Views

i cannot reply it is coming up with an error

 

Screenshot 2024-06-27 090048.png

Kathrin
Switched-on
0 Replies 177 Views

Hi

Paid my electricity bill, still need your email to claim the cash back please.

Jenna_P
Switched-on
1 Reply 105 Views

I'm having the same issue.  I've emailed them sent a follow up email asking for an update, I've now paid 2 bills since applying for this voucher and today received my 3rd bill.

Kathrin
Switched-on
0 Replies 46 Views
This is a poor deal AGL. I'm going to write to goodguys to let them know
AGL is not good for this deal,and may affect future customer trust.