All general questions and discussion related to energy
@weeauntie1962 wrote:Im not the customer anymore yet they keep
sending me the bills to my email …
why aren’t the updating their records
Hello,
It seems AGL hasn't updated their records yet. You should contact their customer support to ensure your details are removed from their system. In the meantime, you can mark their emails as spam.
Best Regards,
Joan Henry
Hi weeauntie1962,
I completely understand how frustrating it must be to deal with this kind of situation, especially when it feels like your details aren’t being updated. I recommend reaching out to AGL's customer support team directly to explain the issue and request that your information be removed from their system. They should be able to assist you further and ensure that your request is processed.
In the meantime, to avoid any further emails from them, you can mark their communications as spam. This might help keep things more manageable while you’re waiting for a resolution.
If you need any assistance with reaching out to them or need help crafting a message, feel free to reach out! I’m here to help however I can.
Thanks,
SYED