Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

unhappy about the removal of the pay on time discount

Switched-on

Very disappointed about the removal of the pay on time discount, no notification. Does Brand Loyalty mean nothing today, especially after years of paying on time.

1 REPLY 1

AGL Moderator

Hi Dingleydave, I appreciate your frustration regarding the removal of the pay on time discounts. We now only have our low rate plans, if you would like to discuss how this compares or to check to see if you are on the best offer, please get in touch with the team via messenger in My Account or via the AGL App.