Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

moved recently and the AGL app won’t update with new billing and account details

Switched-on

I moved recently and the AGL app won’t update with new billing and account details. Tried deleting and reinstalling the app, still has my previous residence and “disconnected.”

1 REPLY 1

AGL Community Manager

@DrDarknet how recent was your move? It's likely to take a week or two for your new details to be fully registered and usage accessible in the app.

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