Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

With the new bill format that arrived in April: "

Switched-on

Emailed new format bill still has the"Download Your Bill (PDF)" and it doesn't work as it used to on the old format. It should have been deleted in the new format bill! (A company which doesn't pay attention to small details can't be a very good company!) I need a paper copy of the bill for  Accounts Receivable !) Just a another hassle!

Now you are obliged to download the app to the smartphone. The App is ok. But this whole process has has cost me valuable time! Yuk!

2 REPLIES 2

AGL Community Manager

Hi @33maria3 , are you saying that "View your bill" link doesn't work for you in the email, to download the bill in PDF form?

If a post answers your question, please click MARK AS SOLVED!

This helps others in the community find the answers they're looking for.

Switched-on

No! "$ Download your bill (PDF)""  in the emailed bill does not work! Note that in the APP the actual bill no longer has this option!