Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

To increase dramatically my new apartment's usage

Hello Dear, I hope you are well.  
I had received my first two bills for electricity and gas in my new home. Thank you for sending this. 
I am not sure to accept those bills. My last accounts were charged with two bedroom and two bathrooms apartment. We live in a flat with one bedroom, and one bathroom is smaller than the previous apartment. But, I have received bills that are shown very high usage. I had been paid an average of $35 for gas, and $65 for electricity per month with a bigger flat than the current one. 
I attached the history of bills in my last flat's usages, so would you check it for me? 
If in your service will charge more than my last usage, I need to think to change my supplier. 
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AGL Moderator

Hi Luzii, welcome to AGL Neighbourhood! 


There can be different factors that cause your bills to come higher than expected, I've sent you a private message so we can check this out together!