Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

No instalment option as arranged via phone

Switched-on

As the subject says!!! I clicked on the card payment option and was debited the full amount instead of half as arranged. I need a refund of $156.10 which was agreed to pay in 2 weeks

1 REPLY 1

AGL Community Manager

Hi @BTagl , sorry to hear something went wrong with your payment. If you log in to your account and click "Message us", customer service will be able to sort this out for you. Alternately, give us a call.

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