Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Haven’t received my bill

Switched-on

For the last two bills I ha e not received my email bill, no one has contact me concerning my bill nor taken out of my account. Then I get charged full rate with no discounts . If this happens again I will take my business else where.

1 REPLY 1

AGL Moderator

Hi Jus0606,

 

Thanks for being part of the AGL Community.

 

I recommend contacting us directly so we can determine the cause of this, and hopefully resolve it for future bills! Please get in touch with us here, or by using AGL Messenger through the APP or My Account.

 

Kind Regards,

Jenna