Energy Accounts and Billing

Help with your AGL Energy account or AGL online tools.

Help with your AGL Energy account or AGL online tools.

Bill Period Incorrect

Switched-on

Hey folks,

 

My billing period for the month of November has duplicated. The December reading is showing up as a November reading and therefore its causing me concerns to pay the bill for the last month. 
Please rectify 

 

 

Details: 

lancerodrigues_0-1609706400368.png

In the above screenshot you will find that the Transaction History shows the bill as the bill for December ( this is Correct).

However in the bolded section above the same amount shows up as the bill period for November. 

Tags (1)
1 REPLY 1

AGL Moderator

HI lancerodrigues, if this is still showing incorrectly please use messenger in My Account or the AGL App so we can have this flagged.