energy account

[timrogers70]

• I have received my latest account .
• I sent a meter reading last month and the amount  of the account was reduced after the meter reading.
• Now you say I am $32 overdue.
• That is not possible as you direct debit my account. Do you have my current credit card details

[_Mark_]

Hi @timrogers70, welcome to neighbourhood. I will need to check your account to look into this. I'll start with sending you a private message with details. Thanks- Mark.