electricity bill sent multiple times

1 Reply 388 Views

Why have I been sent the same electricity bill 5 times!


Each amount is exactly the same with a different due date on each!


I paid the first bill so I will just throw the others away & hope I don't get sent any more!

AGL Community Manager
1 Reply 381 Views

That sounds like it may have been caused by a system error. To double check that it's meant to be a single bill rather than multiple bills, you could log in to your My Account page and check the billing section.

If a post answers your question, please click MARK AS SOLVED. This helps others in the community find the answers they're looking for.
0 Replies 368 Views

I have since received yet another copy of the electricity bill.


I haven't been given an assurance that the system error has been fixed!