account number

[MinaAmini]

hi

I write my email and password into the log in page, but after that it needs account number.

when I put my account number which is written on the bill, I see a message which is saying your account number has already taken by a different email.

what should I do...?

thanks

[Ellen1]

Hello MinaAmini, 

It sounds like we need to reset your online set up, if you touch base with our team here we can do that for you and get your online account all set up. 

Thank you

Ellen