Why does the AGL app show my bill as half of what I'm actually being charged?

KR
Switched-on
1 Reply 5037 Views

My AGL app is showing my bill as half the amount thats being bilked to me, Whats going on?

3 REPLIES 3
jayden_AGL
AGL Moderator
1 Reply 5029 Views

Hey KR,

 

Welcome to the Community!

 

Would you please be able to post some screenshots of this so that I can take a closer look at this discrepancy? Please also be sure to omit any personal details.

 

Kind regards,

 

Jayden

KR
Switched-on
1 Reply 5018 Views

i can't attach the photo of the screen shot. 

i could probably email it to you if you give me your email address

jayden_AGL
AGL Moderator
0 Replies 5015 Views

Hey KR,

 

No worries! Can you send these through to me via private message please?

 

Thanks,

 

Jayden