Why does the AGL app show my bill as half of what I'm actually being charged?

[KR]

My AGL app is showing my bill as half the amount thats being bilked to me, Whats going on?

[jayden_AGL]

Hey KR,

Welcome to the Community!

Would you please be able to post some screenshots of this so that I can take a closer look at this discrepancy? Please also be sure to omit any personal details.

Kind regards,

Jayden

[KR]

i can't attach the photo of the screen shot. 

i could probably email it to you if you give me your email address

[jayden_AGL]

Hey KR,

No worries! Can you send these through to me via private message please?

Thanks,

Jayden