Hello @Andream,
Thank you for reaching out!
I am truly sorry to hear about the delay with receiving your Westpac Digital Visa Card and can appreciate how frustrating this would be. We value customer service and strive on getting things right and it's disheartening to hear that we have fallen short here. Rest assured; we are committed to resolving this matter for you. I'll send you a private message and get some further details, so that we can follow up on this.
Kind Regards,
Natalie
