Receiving incorrect moving house notifications

JacqO
Switched-on
1 Reply 392 Views

I’ve once again received emails confirming that I’ve booked to move house and my energy will be disconnected - tomorrow! I am not moving, I did not make such a booking and I am very distressed! I’ll have to try and sort this out while I’m at work. 
Is this a frequent occurrence? 

1 REPLY 1
-Olgi-
AGL Moderator
0 Replies 388 Views

Hi @JacqO,

 

Thanks for reaching out. I can certainly help you sort this out if you haven't been in touch with us already. I'll send you a private message to get more information from you.

 

Thanks,

-Olgi-