PDF of Gas Bill

gdusting
Switched-on
1 Reply 631 Views

Your website does not provide pdf of my gas bill.  The link on the email reminder does not work either- goes to a different AGL site.

 

Please provide pdf of gas bill or I will switch provider to one who does!

3 REPLIES 3
Natalie-AGL
AGL Moderator
1 Reply 615 Views

Hello @gdusting

 

I am sorry to hear about the trouble that you've had with accessing a PDF copy of your gas bill and can appreciate how frustrating this could be. 

 

We can certainly send you a PDF copy of your bill and take a further look into your account. 

 

I'll send you a private message to get some further details from you. 

 

Kind Regards, 

Natalie

gdusting
Switched-on
1 Reply 612 Views

Natalie

The pdf became available the next day,

and I changed my plan. Senior saver is no longer the cheapest plan for me.

no need to do anything more.

Natalie-AGL
AGL Moderator
0 Replies 605 Views

Hello @gdusting

 

Thank you for letting me know. 

 

If there is anything that we can assist you with in the future, please feel free to reach out. 

 

Kind Regards, 

Natalie