Overdue amount letter , but i don’t have any overdue

Priyanka_09
Switched-on
1 Reply 607 Views

I’ve been getting overdue letter from jan for $50.25 , but I’ve called multiple time and the agent on the phone has told me there is nothing overdue on my account and to ignore the letter , However , now I’ve getting final notice and legal action letter ... like it’s really frustrating... on one hand i pay my bills but on the other can’t you guy close this issue already ... 

i am going to move and cancel agl ASAP once this is sorted and going to the consumer court as well ... total inconvenience and sham work .. 

1 REPLY 1
-Jenna-
AGL Moderator
0 Replies 598 Views

Hi Priyanka_09,

 

Thanks for being part of the AGL Community.

 

We certainly appreciate your frustration with this. Please contact us directly and we'll take a further look into this.

 

Kind Regards,

Jenna