Hi CGR, After you’ve signed up to the AGL Netflix Plan and your plan starts with us, you’ll need to activate your Netflix account to ensure that you’re receiving all your plan benefits. You’ll need to activate Netflix whether you are new to Netflix or an existing Netflix customer.
There are two ways to activate your Netflix:
- Click the personalised link in the activation email you receive from us or Netflix (this is sent within a few hours)
- Log in to your AGL My Account and click the ‘Activate’ button on the homepage.
- Log in to your AGL App and click the 'Activate Now" button
You’ll then be redirected to Netflix and follow the prompts.
Existing Netflix Customers
If you’re an existing Netflix customer you can easily link your Netflix account, there’s no need to cancel it first.
Follow the steps above to activate your AGL Netflix benefit and then enter your existing Netflix credentials to link your existing Netflix account.
You will continue to be charged separately for any existing Netflix account until you activate your Netflix benefit and link that account to your AGL Netflix Plan. If you previously paid through a third party, for example Apple, and have linked your account to a partner package, you must also cancel your subscription through Apple. Otherwise you may continue to be charged by Apple.
Hope this helps. Cheers, Deepesh
