Hi TerryB, Thanks for reaching out. We are sorry to hear that you have received a high energy bill. If you haven't already may I recommend visiting https://www.agl.com.au/help-support/energy/billing-and-payments/bill-questions-answered/unexpected-h... to get a better understanding of your bill. Alternatively, please contact us via any of the methods found at agl.com.au/contact-us, so one of our agents can assist you further. Cheers, Deepesh
