Monthly bill charge twice in the bank account.

[SL]

Hi community,

Reference Account no:7036 396 211

I found you have charged monthly bill payments twice to my bank account. So I am requesting AGL to rectify their mistake, and either you have a refund and debit to my account. I have sent email to AGL Energy <agl@energy.agl.com.au>) but there was no reply from their side. Can someone help me?

Regards,

SL

[-Jenna-]

Hi SL,

Thanks for using AGL Community.

We can definitely assist with this one. Please contact us using the link below and we can arrange a refund.

https://www.agl.com.au/contact-us/social/contact-us

Thanks,

Jenna