Monthly bill charge twice in the bank account.

SL
Switched-on
1 Reply 1880 Views

Hi community,

 

Reference Account no:7036 396 211

I found you have charged monthly bill payments twice to my bank account. So I am requesting AGL to rectify their mistake, and either you have a refund and debit to my account. I have sent email to AGL Energy <agl@energy.agl.com.au>) but there was no reply from their side. Can someone help me?

 

 

Regards,

 

SL

1 REPLY 1
-Jenna-
AGL Moderator
0 Replies 1879 Views

Hi SL,

 

Thanks for using AGL Community.

 

We can definitely assist with this one. Please contact us using the link below and we can arrange a refund.

 

https://www.agl.com.au/contact-us/social/contact-us

 

Thanks,

Jenna