Meter readings on my bill

[karla4]

The Kw calculation on my bill doesn't make any sense. 

• How can the end reading be lower than the start reading?
• Why are there 2 sets of readings?
• The readings don't match up with the next bill

Can someone explain this?

[_Mark_]

hi there @karla4, welcome to Neighbourhood! I will need to check your account to answer this, i'll start with sending you a private message. Thanks- Mark.