I have not beenreceiving eithjer paper or email accounts and have therefore no idea of costing.

[shimmy]

No bills have been received by me only direct debit    ? why/    ?  anaemail address seen on this site is not known to me...

[David_AGL]

Hi @shimmy . You can view your account usage in the My Account section. If the email address associated with your account is incorrect, you can rectify it by contacting us.