Digital meter upgrade

ironcar
Switched-on
1 Reply 734 Views

My electricity meter was upgraded to a digital meter in January. My most recent bill was estimated even though the meter can now supposed be read automatically and notwithstanding that the meter reader went to both next door properties but not mine.  I have already submitted a query re the AGL website but no response.

I need to be satisfied that the readings of the old and new meters were done correctly and an explanation as to why my bill was estimated. I am suspicious that there is a big fudge going on.

1 REPLY 1
_Mark_
AGL Moderator
0 Replies 720 Views

@ironcar Hi there, welcome! We will just need to check your meter data to make sure we are receiving it correctly. I'll just send you a private message to get started. Regards- Mark.