Does anyone know whether I am able to ask AGL to advise credit reporting agencies (such as equifax) of my account payments? I am trying to improve my score and they suggested that this may help however when I asked AGL on the chat they did not seem to know what I was talking about.
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Hi @Kbomb ,
Regular on-time payments to your account will indeed improve your credit score over time, but we can't manually send through an update on request.
I'm also interested in this. I have been an AGL customer since 2012 and apparently I still have no credit rating. I have also contacted complaints department because I was hoping that was based at head office and that they might be able to follow this up for me. How long should it take? Because eight years is a decent amount of time. Thank you.