I received some emails today advising that all of my electricity supply plans with AGL were being forcibly moved
"onto our AGL Market Contract General Terms effective from 1 April 2023."
Despite sending a 144kb email full of hyperlinks, neither the email, nor any of the included links provided any information on what the impact would be on either my supply charge, tariffs or solar feed-in credits would be. The reply to email address bounces back and replying to the send from email results in an "unmonitored email" out of office message.
It seems there is no way to tell from this correspondence what the impact on my electrcity bills would be, and no easy way of finding out. I thought there was a requirement to clearly provide details of any variations to a consumer’s market contract?
Can anyone - at AGL even? - shed some light on what this bulk email will mean to the prices paid by those affected or where to find a list of the charges for the plan I am being unilaterally moved onto?
