Bill Period Incorrect

lancerodrigues
Switched-on
1 Reply 627 Views

Hey folks,

 

My billing period for the month of November has duplicated. The December reading is showing up as a November reading and therefore its causing me concerns to pay the bill for the last month. 
Please rectify 

 

 

Details: 

lancerodrigues_0-1609706400368.png

In the above screenshot you will find that the Transaction History shows the bill as the bill for December ( this is Correct).

However in the bolded section above the same amount shows up as the bill period for November. 

1 REPLY 1
-Steve-
AGL Moderator
0 Replies 612 Views

HI lancerodrigues, if this is still showing incorrectly please use messenger in My Account or the AGL App so we can have this flagged.