Bill Debit Adjustments

IOkesene
Switched-on
1 Reply 461 Views

I don't understand how debit adjustments can be adding  200% the cost that my actual usage does. The amount for certain months being adjusted is also all over the place for months where usage was similar which leads me to believe these adjustments are disingenuous. Would someone please be able to break this down for me and prove that the correct amount is being levied. 

1 REPLY 1
-Olgi-
AGL Moderator
0 Replies 458 Views

Hi @IOkesene,

 

Welcome to AGL Neighbourhood! We would need to look into your account to see why this adjustment occurred. I'll send you a private message to grab your account details from you.

 

Kind Regards,

-Olgi-