AGL Account Issue

rachela
Switched-on
3 Replies 6595 Views

My AGL online account has not worked since signing up.. I can login successfully, however it then displays a general message "We're just putting the final touches on. Your account will be ready shortly so please check back soon."

 

I have spoken to people both on live chat and on the phone and am just constantly told this will be resolved within 24-48 hours however it has been over 2 weeks and I am still having this issue.

 

5 REPLIES 5
jayden_AGL
AGL Moderator
1 Reply 6588 Views

Hi rachela,

 

Welcome to the AGL Community!

 

I'm sorry to hear that our response to this issue has not been more helpful. Please send me a private message with your AGL account number and email address so that I can take a look at this for you.

 

Kind regards,

 

Jayden

rachela
Switched-on
1 Reply 6554 Views
 
simtiaz18
Switched-on
0 Replies 6548 Views

I need to login my account urgently

 

wxyz
Switched-on
0 Replies 6545 Views

I think you misunderstood their reply. They meant to say, "This will be resolved within 24-48 hours from the moment we wake up."

jayden_AGL
AGL Moderator
0 Replies 6542 Views

Hi rachela,

 

I've just replied to your private message and I hope to hear back from you soon!

 

Kind regards,

 

Jayden