I’m moving out of the sharehouse I’m living in and wish to transfer the account name and contact to my friend who is staying at the property. How can I do this without it interrupting our billing cycle? Can I schedule for this to happen in the future? Can I do it online?
Hi @elkworthington the easiest way to do this is for the new account holder to contact us or sign up online. Once you do this your account will be closed and new charges will apply to your friend's account instead. I'd suggest going via the web chat at the above link above to make sure the service agent understands the situation.