We're excited to announce several new features in My Account, designed with you in mind.
Bill Breakdown
Allows you to view a summary of your most recent bill without having to open and navigate your bill pdf, saving your time and effort. The new feature is available now on the billing page and you can view it next time you have an unpaid bill.
Carbon Neutral Management
Now you have the power to opt-in or out of the Carbon Neutral whenever it suits you. Our Carbon Neutral management page offers convenience, flexibility, and greater control over your Carbon Neutral service.
View and update your Postal details
Easily view and update your postal details.
Direct Debit Enhancements
Consolidated single view to manage your direct debit for all your accounts and services. Direct Debit page
Help us keep improving My Account
We are committed to continuously improve your digital experience and welcome your feedback and ideas. Try out these new features today and let us know what you think!
You can share your feedback and ideas on the My Account Ideas space, here on Neighbourhood. If you have any comments about this update, please let us know below.