Unable to add internet plan

[ElenaS]

I keep trying to add an AGL internet plan to take advantage of the cheaper price as I already have an energy account with AGL but the web site keeps telling me to complete my profile, which is already complete!

[Natalie-AGL]

Hello @ElenaS, Thank you for taking the time to reach out to us. 

Sorry to hear that you are having trouble signing up to an internet plan, this sounds frustrating, especially that you have already an energy account. 

So that we can assist you with the sign up, please contact us and a representative will be happy to help you. 

Kind Regards, 

Natalie