Questions, discussions and feedback about the AGL website, My Account page, and our online services
It really annoys the heck out of me that my name is incorrectly spelt.
I have tried many times to fix it through settings which will not allow me the access.
It is rather RUDE that this can't be fixed.
Sharin is INCORRECT
SHARON is the CORRECT SPELLING.
Why can't I FIX THIS???????? GRRRRR
Hello @4Me,
Thank you for taking the time to reach out.
I am truly sorry to hear that we have spelt your first name incorrectly and can appreciate how incredibly frustrating this would be, especially after trying to amend this multiple times.
We value customer service and getting things right and we want to ensure that your account is updated correctly. So, that we can correct your account, I'll send you a private message and get some details from you.
Kind Regards,
Natalie