Questions, discussions and feedback about the AGL website, My Account page, and our online services
Hello @mattkossatz, Thank you for getting in touch with us.
Receiving an energy bill that’s higher than usual, could be due to a number of different reasons. We recommend checking each of the potential reasons listed on our website to assist you and understand the change in the usage - https://www.agl.com.au/help-support/energy/billing-and-payments/bill-questions-answered/unexpected-h...
If there is a discrepancy with your meter read, please take a clear photo or your meter, including the meter read and number and contact us. You can find how to contact us via agl.com.au/contact-us.
Kind Regards,
Natalie