Questions, discussions and feedback about the AGL website, My Account page, and our online services
Electricity bill is usually around $300 per month. Last week a new digital meter was installed, and the AGL overview page now shows a ridiculous error of $432,000 usage since 29 August. Have also posted this on the chat thread, and requested an immediate correction.
Hi Steve_N, Thank for reaching out to us.
We apologise the service you received from us has not met your expectations and we thank you for bringing this matter to our attention.
I'll send you a private message so i can get some details from you and check your account.
Kind Regards,
Natalie