Incorrect address shown in AGL online account and app

QLiu
Switched-on
4 Replies 7054 Views

I have recently moved and had a new account set up for the new address. Both my AGL online account and app show an incorrect address for my new account. I was told that the meter numbers were all verified and correct but so far the address is still wrong and can't get rectified.  

10 REPLIES 10
AIslam
Switched-on
0 Replies 52 Views

Hi, I moved to my new address and the City council has changed the street number since I had the Gas connection from AGL. AGL online account still shows incorrect old address. Please let me know how to update the address in AGL online account?