I find a bug in websit

Leining
Conductor
12 Replies 6265 Views

When I have clicked the Agree button, the system still informed me as below.

Please help me,how can i do?

WeChat Image_20190816131811.png

 

WeChat Image_20190816131740.png

12 REPLIES 12
David_AGL
AGL Community Manager
0 Replies 5271 Views

Hi @Leining , sorry you encountered a problem with the website. What were you trying to do when you ran into this issue?

Leining
Conductor
0 Replies 5260 Views

I have already clicked agree terms and conditions box at the bottom of website as the second picture shown and the then i clicked ‘I Accept’ button but the website inform me ‘Please confirm agree to terms and conditions’.However, I have already agree that.

David_AGL
AGL Community Manager
0 Replies 5246 Views

@Leining and you were trying to sign up for a new plan when this happened? Is that correct?

Leining
Conductor
0 Replies 5223 Views

I was trying to use moving home function when this happened.

Leining
Conductor
0 Replies 5207 Views

This BUG has not been fixed yet.

I mean that I can not complete the move home  online until now.

Additionally, this problem happened when I full the information of move home in the third step.

Leining
Conductor
0 Replies 5198 Views

 I can not complete the move home online until now.

David_AGL
AGL Community Manager
0 Replies 5136 Views

Hi @Leining , thanks for your patience, we're looking into this.

David_AGL
AGL Community Manager
0 Replies 5132 Views
 
David_AGL
AGL Community Manager
0 Replies 5128 Views

@Leining are you logged in when you see this error? What URL are you using when you see it? eg is it 

https://www.agl.com.au/signup?