I find a bug in websit

Leining
Conductor
12 Replies 3811 Views

When I have clicked the Agree button, the system still informed me as below.

Please help me,how can i do?

WeChat Image_20190816131811.png

 

WeChat Image_20190816131740.png

12 REPLIES 12
David_AGL
AGL Community Manager
0 Replies 3303 Views

Hi @Leining , sorry you encountered a problem with the website. What were you trying to do when you ran into this issue?

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Leining
Conductor
0 Replies 3292 Views

I have already clicked agree terms and conditions box at the bottom of website as the second picture shown and the then i clicked ‘I Accept’ button but the website inform me ‘Please confirm agree to terms and conditions’.However, I have already agree that.

David_AGL
AGL Community Manager
0 Replies 3278 Views

@Leining and you were trying to sign up for a new plan when this happened? Is that correct?

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Leining
Conductor
0 Replies 3255 Views

I was trying to use moving home function when this happened.

Leining
Conductor
0 Replies 3239 Views

This BUG has not been fixed yet.

I mean that I can not complete the move home  online until now.

Additionally, this problem happened when I full the information of move home in the third step.

Leining
Conductor
0 Replies 3230 Views

 I can not complete the move home online until now.

David_AGL
AGL Community Manager
0 Replies 3168 Views

Hi @Leining , thanks for your patience, we're looking into this.

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David_AGL
AGL Community Manager
0 Replies 3164 Views
 
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David_AGL
AGL Community Manager
0 Replies 3160 Views

@Leining are you logged in when you see this error? What URL are you using when you see it? eg is it 

https://www.agl.com.au/signup?

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