I changed back to quarterly

Kenzie03
Switched-on
1 Reply 224 Views

I received notification that my billing was being changed to monthly so I went in and changed it back to quarterly on the app. I should be receiving a bill for this quarter around now but when I looked my account is showing that the next bill isn't for another 86 days? Can this please be rectified as I have been asked to be billed quarterly not every 6 months.

 

I am not sure if it is just a glitch because I changed it back but I would like to receive my bill so that I can pay it next month as per usual.

 

Please let me know if you require any further info

 

Thank you 🙂

 

Screenshot 2025-11-18 091405.png

1 REPLY 1
Basil_AGL
AGL Community Manager
0 Replies 216 Views

Hey @Kenzie03

 

Thanks for your post! Yeah that is really interesting, I'm going to send you a direct message to get some more details and follow this up for you. 

 

Thanks, 

Basil