How do you get the Amazon Prime Subscriptiion, that was meant to get when I cut over to AGL

[Sanj]

I was offered a 12 months worth of Amazon Prime if I cut over to AGL,  But I haven't received the welcome pack that I was meant to get with the voucher for it

[-Jenna-]

Hi Sanj, 

to assist with this enquiry, we'll need to access your account. As this is a public community we won't be able to help you with this here, but I've contacted you via private message so I can assist.

Kind Regards,

Jenna

[Jaybee30]

I just swapped over carriers to AGL. Please tell me how i access the Amazon Prime which was part of the sign-on package?

[-Jenna-]

Hi Jaybee30,

To assist with this enquiry, we'll need to access your account. As this is a public community we won't be able to help you with this here, but I've contacted you via private message so I can assist.

Kind Regards,

Jenna

[cdhamo]

I too was offered this promo, and haven't been advised how to activate it.

[-Jenna-]

Hi cdhamo, thanks for being part of the Neighbourhood.

To assist you further with this, we'll need to access your account. As this is a public community we won't be able to help you with this here, but I've contacted you via private message!

Thanks,

Jenna

[ChrisK]

I also did not receive the Amazon subscription or code, I've phoned and been advised that it would be sent. But nearly 3 months later I'm still waiting. Starting to think it a scam! 

[_Mark_]

Hi ChrisK,

In order to look through this for you, I'll need to send you a private message so we can look through the account.

Thanks,
Mark

[ChrisK]

That would be great Mark!

[Mirand]

I too I was offered a 12 months worth of Amazon Prime if I changed over to AGL. I recieved my promo code but did not

work.