Gas bill "Make a payment" button not prefilling webform

Stephen2Aus
Transformer
1 Reply 17447 Views

The most recent AGL gas bill "Make a payment" button has introduced a bug that causes the "Make a payment" web form to not prepopulate.

 

Stephen2Aus_0-1647399025879.png

 

 

See below the server response given when clicking the link from email:

$ http "https://analytics.linkre.direct/clickthrough?id=90EEC136F891458B8AC0CED14473B72A&issuer=agl4p&template=AGL0025&url=https://www.agl.com.au/help/payments-billing/make-a-payment?cd_community=AGLTER&cd_currency=AUD&no_reference=70713315789408527727&am_payment=$65.94&CP_billpayCode=208868&cide=edm%7Cbi%7C101"
HTTP/1.1 302 Found
Connection: keep-alive
Content-Length: 89
Content-Type: application/json
Date: Wed, 16 Mar 2022 02:40:40 GMT
Via: 1.1 1ec4518328860e80167b6c9d3bb9fd18.cloudfront.net (CloudFront)
X-Amz-Cf-Id: uSg-ElLrX9XzMGJS3LRQXn9CXvLZTzLsv-qxtLj1uifAGRx2tOGTLA==
X-Amz-Cf-Pop: MEL50-C2
X-Amzn-Trace-Id: Root=1-62314e28-531f170723123186116409b4
X-Cache: Miss from cloudfront
location: https://www.agl.com.au/help/payments-billing/make-a-payment?cd_community=AGLTER
x-amz-apigw-id: PDkmaFcAywMF2GQ=
x-amzn-RequestId: 77d7f300-f0b3-484c-8c02-a3421f352b76

 

The `location` header returns: https://www.agl.com.au/help/payments-billing/make-a-payment?cd_community=AGLTER

 

But has been truncated of important information, and should be returned as: https://www.agl.com.au/help/payments-billing/make-a-payment?cd_community=AGLTER&cd_currency=AUD&no_r...

 

This bad URL leads you to the right webform, but important fields "AGL reference number" and "amount" are not prefilled:

Stephen2Aus_0-1647399259861.png

 

This makes the user experience much worse, and I hope you can resolve this ASAP.

 

 

Feel free to reach out to me for further clarification.

 

10 REPLIES 10
David_AGL
AGL Community Manager
0 Replies 898 Views

@Stephen2Aus Excellent! Thanks for reporting this and for your assistance (and patience) on solving it.