Email bug sending multiple accounts every month

AlanRobinson
Switched-on
1 Reply 324 Views

I am receiving into my email account at least 5 previous billings every month.  One of those bills is the current one to be paid, so I pay it, but then a few days later you send out another 5 previous billings (all paid) in separate emails, an hour apart, and a new one to be paid which is always approximately 50 cents different to the bill sent and paid the previous few days.  This is just ridiculous.  I has now happened for the past 3 months.  How do I get this stopped?  I just want the one electricity bill per month to pay.  I don't want repeat bills sent every month dating back to October last year.

1 REPLY 1
-Olgi-
AGL Moderator
0 Replies 320 Views

Hi @AlanRobinson,

 

Welcome to AGL Neighbourhood!

 

I'll send you a private message to grab some information from you so that I can access your account and help resolve this.

 

Kind Regards,

-Olgi-